Honest answers — no pressure.
GeneralDo I need a consultation before booking?+
Most treatments require a short consultation — either in person or by phone — so we can confirm suitability and plan the right approach for you.
GeneralHow do I prepare for my appointment?+
Preparation guidance is sent in advance with your booking confirmation and reiterated by email a few days before.
GeneralWhat if I am pregnant or breastfeeding?+
We do not perform pigment or laser treatments during pregnancy or breastfeeding. Please contact us to discuss alternatives or future planning.
GeneralDo you offer patch tests?+
Yes — patch testing is available and recommended for relevant treatments. Patch tests are typically completed at least 48 hours before treatment.
GeneralWhat is your cancellation policy?+
Final booking, deposit and cancellation policies are being finalised. Confirmed terms will be displayed before any online booking deposit is taken.
GeneralWhere are you based?+
Inside Hannah's Medical Aesthetics, 15 High Street, Newmarket, Suffolk, CB8 8LX. We welcome clients from across Suffolk and Cambridgeshire.
Natural Ombré BrowsWill they look too dark?+
Pigment appears stronger for the first 5–7 days and softens by up to 40% as it heals. Final colour is reviewed at your six-week appointment.
Natural Ombré BrowsHow long do they last?+
Typically 12–18 months before a colour refresh, though longevity varies with skin type, lifestyle and aftercare.
Combination BrowsWill the hair strokes look real?+
Strokes are placed in the direction of your natural growth and blended into shading so the result reads as dimension, not lines.
Lip BlushWill it look like lipstick?+
No — lip blush is a sheer wash of colour, not a solid pigment. The result is closer to a stained, healthy lip.
Lip LinerCan I combine with Lip Blush?+
Yes — many clients add Lip Blush at the same appointment for a more rounded result.
Laser PMU RemovalHow many sessions will I need?+
Most areas require multiple sessions. The exact number depends on pigment depth, colour and age — we'll review your photographs and discuss expectations at consultation.
Laser PMU RemovalCan every PMU be removed?+
Results vary. Some pigments lighten significantly while others may only fade. We'll always be honest with you about what is realistic.
Tattoo RemovalHow many sessions will I need?+
It depends on ink colour, depth, age and skin type. We assess your tattoo in person and give an honest range — never a guaranteed total.
Tattoo RemovalWill it scar?+
When carried out correctly and aftercare is followed, the risk of scarring is low. Existing texture or scarring from the original tattoo can remain.
Carbon Laser FacialIs there downtime?+
No — most clients return to normal activity immediately.
Scalp MicropigmentationWill it look obvious?+
Pigment is placed and layered to mimic the appearance of natural hair follicles. When designed and applied with care, results are intentionally subtle.
Scalp MicropigmentationIs SMP suitable for women?+
Yes. Female density work is a growing part of our SMP practice and is approached with particular sensitivity.